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Privacy Policy
Last Revised: 11 Aug 2025
PRIVACY POLICY
This Privacy Policy is intended to inform you of how HAKO TECHNOLOGY PTE. LTD. (“Coinhako”)
its affiliates, related corporations, and their representatives and agents (collectively, "Coinhako
Group", “us”, “we”, “our”) collects, uses, discloses, and processes your Personal Data. We may update
this Privacy Policy by publishing the latest version on our website or notifying you of any change to this
Privacy Policy. You acknowledge and agree that it is your responsibility to review this Privacy Policy
periodically to be aware of any changes. Your continued interaction with us or use of our products
and/or services shall constitute your acknowledgement and acceptance of such changes. Any terms
used and not otherwise defined herein in this Privacy Policy shall have the meaning as set forth therein
in the Agreement.
By interacting with us, submitting information to us, or signing up for any products and/or services made
available by us, you agree and consent to us collecting, using, disclosing, processing, and sharing your
Personal Data amongst ourselves to the extent necessary for the provision of products and/or services,
or otherwise consented to by you, and disclosing such Personal Data to our authorised service
providers and relevant third parties in the manner set forth in this Privacy Policy.
This Privacy Policy supplements but does not supersede nor replace any other consents you may have
previously provided to us in respect of your Personal Data, and your consents herein are cumulative
and additional to any rights which we may have at law to collect, use, disclose and/or process your
Personal Data. This Privacy Policy does not affect any rights which we may have at law in connection
with the collection, use, disclosure and/or processing of your Personal Data.
1. PERSONAL DATA
1.1 In this Privacy Policy, "Personal Data" means any data, whether true or not, about an individual
who can be identified from that data or from that data and other information to which we have
or are likely to have access.
1.2 Some non-exhaustive examples of Personal Data that we may collect from you include:
(a) personal information (including your full name, date of birth, nationality, country of
residence, gender, national identification information, photographs, address, proof of
residence, email address, telephone number, and contact information);
(b) employment information;
(c) financial information (including account numbers and transactional data);
(d) technical information (including IP addresses);
(e) wallet address information;
(f) information about your use of our products and/or services, our website, mobile
application, and/or any other platforms that we make available; and
(g) information that you have agreed to provide to us.
This Privacy Policy is intended to inform you of how HAKO TECHNOLOGY PTE. LTD. (“Coinhako”)
its affiliates, related corporations, and their representatives and agents (collectively, "Coinhako
Group", “us”, “we”, “our”) collects, uses, discloses, and processes your Personal Data. We may update
this Privacy Policy by publishing the latest version on our website or notifying you of any change to this
Privacy Policy. You acknowledge and agree that it is your responsibility to review this Privacy Policy
periodically to be aware of any changes. Your continued interaction with us or use of our products
and/or services shall constitute your acknowledgement and acceptance of such changes. Any terms
used and not otherwise defined herein in this Privacy Policy shall have the meaning as set forth therein
in the Agreement.
By interacting with us, submitting information to us, or signing up for any products and/or services made
available by us, you agree and consent to us collecting, using, disclosing, processing, and sharing your
Personal Data amongst ourselves to the extent necessary for the provision of products and/or services,
or otherwise consented to by you, and disclosing such Personal Data to our authorised service
providers and relevant third parties in the manner set forth in this Privacy Policy.
This Privacy Policy supplements but does not supersede nor replace any other consents you may have
previously provided to us in respect of your Personal Data, and your consents herein are cumulative
and additional to any rights which we may have at law to collect, use, disclose and/or process your
Personal Data. This Privacy Policy does not affect any rights which we may have at law in connection
with the collection, use, disclosure and/or processing of your Personal Data.
1. PERSONAL DATA
1.1 In this Privacy Policy, "Personal Data" means any data, whether true or not, about an individual
who can be identified from that data or from that data and other information to which we have
or are likely to have access.
1.2 Some non-exhaustive examples of Personal Data that we may collect from you include:
(a) personal information (including your full name, date of birth, nationality, country of
residence, gender, national identification information, photographs, address, proof of
residence, email address, telephone number, and contact information);
(b) employment information;
(c) financial information (including account numbers and transactional data);
(d) technical information (including IP addresses);
(e) wallet address information;
(f) information about your use of our products and/or services, our website, mobile
application, and/or any other platforms that we make available; and
(g) information that you have agreed to provide to us.
2. HOW WE COLLECT YOUR PERSONAL DATA
2.1 In general, we collect your Personal Data in the following ways:
(a) when you visit our website or use our mobile application;
(b) when you register for and/or use any of our products and/or services;
(c) when you submit any information or forms to us;
(d) when you are contacted by and respond to or interact with our staff or representatives,
including our customer service officers or sales representatives, for example, via
telephone calls (which may be recorded), mobile communication platforms, letters,
face-to-face meetings, social media platforms and emails;
(e) when you request that we contact you or request that you be included in an email or
other mailing list;
(f) when you respond to our promotions, initiatives or to any request for additional
Personal Data;
(g) when we receive references or information from third parties, for example, where you
have been referred by them;
(h) when your images or conversations are captured by us via CCTV cameras while you
are around our property, or via photographs or videos taken by us or our
representatives when you attend our events;
(i) when we seek information about you and receive your Personal Data in connection
with your relationship with us, including for our products and/or services or job
applications, for example, from our affiliates, business partners, public agencies, your
ex-employer, referral intermediaries and the relevant authorities; and/or
(j) when you submit your Personal Data to us for any other reason.
2.2 When you browse our website without logging in, you generally do so anonymously but please
see paragraph 5 below for information on cookies and other technologies which we may have
implemented on our website. We do not, at our website, automatically collect Personal Data
unless you provide such information to us or if you are logged in.
2.3 If you provide another individual’s Personal Data, you confirm that it is lawful for us to collect,
use, disclose, or process that Personal Data under this Privacy Policy. You also confirm that
you have provided the individual with a copy of this Privacy Policy and obtained their written
consent to do so.
2.1 In general, we collect your Personal Data in the following ways:
(a) when you visit our website or use our mobile application;
(b) when you register for and/or use any of our products and/or services;
(c) when you submit any information or forms to us;
(d) when you are contacted by and respond to or interact with our staff or representatives,
including our customer service officers or sales representatives, for example, via
telephone calls (which may be recorded), mobile communication platforms, letters,
face-to-face meetings, social media platforms and emails;
(e) when you request that we contact you or request that you be included in an email or
other mailing list;
(f) when you respond to our promotions, initiatives or to any request for additional
Personal Data;
(g) when we receive references or information from third parties, for example, where you
have been referred by them;
(h) when your images or conversations are captured by us via CCTV cameras while you
are around our property, or via photographs or videos taken by us or our
representatives when you attend our events;
(i) when we seek information about you and receive your Personal Data in connection
with your relationship with us, including for our products and/or services or job
applications, for example, from our affiliates, business partners, public agencies, your
ex-employer, referral intermediaries and the relevant authorities; and/or
(j) when you submit your Personal Data to us for any other reason.
2.2 When you browse our website without logging in, you generally do so anonymously but please
see paragraph 5 below for information on cookies and other technologies which we may have
implemented on our website. We do not, at our website, automatically collect Personal Data
unless you provide such information to us or if you are logged in.
2.3 If you provide another individual’s Personal Data, you confirm that it is lawful for us to collect,
use, disclose, or process that Personal Data under this Privacy Policy. You also confirm that
you have provided the individual with a copy of this Privacy Policy and obtained their written
consent to do so.
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