Privacy Policy | Coinhako

PRIVACY POLICY
This privacy policy ("Privacy Policy") governs the way Hako Technology Pte. Ltd. ("Coinhako")
collects, uses, discloses, and processes your Personal Data.
By interacting with us, submitting information to us, or signing up for any products and/or services
offered by us ("Services"), you agree and consent to Coinhako, its affiliates, and their representatives,
agents and/or service providers ("Coinhako Group", “us”, “we”, “our”) collecting, using, disclosing,
processing, and sharing your Personal Data to amongst ourselves to the extent necessary for the
provision of Services or otherwise consented to by you, and disclosing such Personal Data to our
authorised service providers and relevant third parties in the manner set forth in this Privacy Policy.
This Privacy Policy supplements but does not supersede nor replace any other consents you may have
previously provided to us in respect of your Personal Data, and your consents herein are cumulative
and additional to any rights which we may have at law to collect, use, disclose and/or process your
Personal Data. This Privacy Policy does not affect any rights which we may have at law in connection
with the collection, use, disclosure and/or processing of your Personal Data.
We may from time to time update this Privacy Policy to ensure that this Privacy Policy is consistent with
our future developments and/or any changes in legal or regulatory requirements. Subject to your rights
at law, you agree to be bound by the prevailing terms of this Privacy Policy as updated from time to
time on our website or app. Please check the website or app regularly for updated information on the
handling of your Personal Data. Unless otherwise defined herein or where the context requires
otherwise, capitalised terms used in this Privacy Policy shall have the same meaning given to them in
the Terms of Use.
1. PERSONAL DATA
1.1 As used in this Privacy Policy:
(a) "Customer" means an individual who (i) interacts with us, (ii) submits any information
to us; (iii) has contacted us through any means to find out more about any Services, or
(iv) may or has, entered into a contract with us for the supply or any Services.
(b) "Data Protection Laws" means any applicable law relating to the protection, privacy
and security, collection, use, disclosure and/or processing of sensitive or other
personally identifiable information, including the Singapore Personal Data Protection
Act 2012.
(c) "Personal Data" means all data that falls within the definition of personal information,
personal data, personally identifiable information, or similar language under Data
Protection Laws.
1.2 Depending on the nature of your interaction with us, some examples of Personal Data which
we may collect from you include:
(a) name;

(b) national identification numbers (including NRIC, FIN, work permit, passport, and birth
certificate numbers);
(c) residential address;
(d) email address;
(e) telephone number;
(f) date of birth;
(g) employment information and financial information;
(h) information about your use of our website and/or Services, such as the browser name,
the type of computer and technical information about your means of connection to our
website, such as the operating system and the Internet service providers utilized and
other similar information.
1.3 For the avoidance of doubt, if Data Protection Laws permit us to collect, use, disclose and/or
process your Personal Data without your consent, such legal basis for collecting, using,
disclosing and/or processing your Personal Data shall continue to be effective.
2. COLLECTION OF PERSONAL DATA
2.1 Generally, we collect your Personal Data in the following ways:
(a) when you visit our website;
(b) when you register for and/or use any of our Services or in connection with any other
activities, features, resources, surveys or contests on our websites;
(c) when you submit forms (online or otherwise) relating to any Services or submit any
online queries;
(d) when you interact with our staff, including customer service officers, for example, via
telephone calls (which may be recorded), letters, fax, face-to-face meetings, social
media platforms and emails;
(e) when you request that we contact you or request that you be included in an email or
other mailing list;
(f) when you respond to our promotions, initiatives or to any request for additional
Personal Data;
(g) when we receive references from business partners and third parties, for example,
where you have been referred by them;