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User Agreement
COINHAKO USER AGREEMENT
This Agreement is a legally binding contract between you and HAKO TECHNOLOGY PTE LTD (UEN:
201332728R), a private limited company incorporated in Singapore ("Coinhako"). This Agreement
governs your relationship and dealings with Coinhako, including your use of the Accounts and Services
provided by Coinhako. In this Agreement, references to "we", "our" or "us" shall refer to Coinhako.
You should thoroughly review this Agreement before you: (a) sign up for an Account with us; (b) access
and/or use any of the Services made available by us; and/or (c) acknowledge or accept (whether
expressly or otherwise) any of the terms and conditions in this Agreement. Specifically, please read and
fully understand the Safeguarding and Risk Disclosure Statement on our Website before you accept
this Agreement. You should be aware that the risk of suffering losses in transacting in or holding Digital
Assets may be substantial. As with any asset, the value of Digital Assets may fluctuate and there may
be a substantial risk that you would suffer losses by transacting in or holding Digital Assets. You should
carefully consider whether transacting in or holding Digital Assets is suitable for you considering your
circumstances.
By (a) signing up for an Account with us; (b) accessing and/or using any of the Services made available
by us; and/or (c) acknowledging and/or accepting (whether expressly or otherwise) any of the terms
and conditions of this Agreement, you agree that you have read, understood, and accepted this
Agreement. If you find any part of this Agreement unacceptable, please do not access or use our
Services.
To avoid doubt, this Agreement does not apply to products and/or services offered by affiliates of
Coinhako or other third parties pursuant to their own terms and conditions, which are not determined
by us. You should carefully review such terms and conditions before accessing any product and/or
service that is not offered by Coinhako.
1. INTRODUCTION
1.1 Agreement. This User Agreement (including the Schedules), any document that is
incorporated by reference into this User Agreement, and any document made available by us
that amends, supplements, and/or replaces any part of this User Agreement shall collectively
be referred to as this “Agreement”. For the purposes of the foregoing:
(a) the Schedules include:
(i) Schedule 1 – Statement on Prevention of Financial Crimes;
(ii) Schedule 2 – Coinhako Earn Terms;
(iii) Schedule 3 – Additional Order Type Terms;
(iv) Schedule 4 – Additional Services Terms;
(v) Schedule 5 – Safeguarding Terms; and
(vi) Schedule 6 – Statement on Digital Asset Listing and Governance Policies;
This Agreement is a legally binding contract between you and HAKO TECHNOLOGY PTE LTD (UEN:
201332728R), a private limited company incorporated in Singapore ("Coinhako"). This Agreement
governs your relationship and dealings with Coinhako, including your use of the Accounts and Services
provided by Coinhako. In this Agreement, references to "we", "our" or "us" shall refer to Coinhako.
You should thoroughly review this Agreement before you: (a) sign up for an Account with us; (b) access
and/or use any of the Services made available by us; and/or (c) acknowledge or accept (whether
expressly or otherwise) any of the terms and conditions in this Agreement. Specifically, please read and
fully understand the Safeguarding and Risk Disclosure Statement on our Website before you accept
this Agreement. You should be aware that the risk of suffering losses in transacting in or holding Digital
Assets may be substantial. As with any asset, the value of Digital Assets may fluctuate and there may
be a substantial risk that you would suffer losses by transacting in or holding Digital Assets. You should
carefully consider whether transacting in or holding Digital Assets is suitable for you considering your
circumstances.
By (a) signing up for an Account with us; (b) accessing and/or using any of the Services made available
by us; and/or (c) acknowledging and/or accepting (whether expressly or otherwise) any of the terms
and conditions of this Agreement, you agree that you have read, understood, and accepted this
Agreement. If you find any part of this Agreement unacceptable, please do not access or use our
Services.
To avoid doubt, this Agreement does not apply to products and/or services offered by affiliates of
Coinhako or other third parties pursuant to their own terms and conditions, which are not determined
by us. You should carefully review such terms and conditions before accessing any product and/or
service that is not offered by Coinhako.
1. INTRODUCTION
1.1 Agreement. This User Agreement (including the Schedules), any document that is
incorporated by reference into this User Agreement, and any document made available by us
that amends, supplements, and/or replaces any part of this User Agreement shall collectively
be referred to as this “Agreement”. For the purposes of the foregoing:
(a) the Schedules include:
(i) Schedule 1 – Statement on Prevention of Financial Crimes;
(ii) Schedule 2 – Coinhako Earn Terms;
(iii) Schedule 3 – Additional Order Type Terms;
(iv) Schedule 4 – Additional Services Terms;
(v) Schedule 5 – Safeguarding Terms; and
(vi) Schedule 6 – Statement on Digital Asset Listing and Governance Policies;
(b) the documents that are incorporated by reference include:
(i) our Safeguarding and Risk Disclosure Statement; and
(ii) our Privacy Policy.
1.2 Inconsistency. In the event of any inconsistency between any of the terms of this Agreement,
unless expressly stated otherwise, such inconsistency shall be resolved in the following order
of priority:
(a) any document made available by us that amends, supplements, and/or replaces any
of the standard terms and conditions of this Agreement;
(b) any document that is incorporated by reference into this Agreement;
(c) the Schedules; and
(d) the main body of this Agreement.
1.3 Variations to this Agreement.
(a) We reserve the right, at our sole and absolute discretion, to amend, supplement or
replace any part of this Agreement at any time. You agree to dispense with any
requirement to provide fresh consideration for us to amend, supplement or replace any
part of this Agreement at any time.
(b) We will endeavour to provide you with notice of any changes by: (i) publishing the
revised Agreement on our Platform and/or Website; or (ii) notifying you directly of such
changes. However, we may not always be able to provide you with prior notice.
(c) Any changes to this Agreement will be effective immediately upon the date and time
stated in our publication or notice, subject to Applicable Laws. If no effective date and
time is stated, such changes shall be effective immediately upon the earlier of: (i) the
time of publication on the Platform and/or Website; or (ii) at the time of transmission of
the notification to you.
(d) Your continued maintenance of the Account and/or use of the Services acts as your
acceptance of the revised Agreement. If you do not agree to any changes to this
Agreement, please immediately terminate your Account and cease using the Services.
We encourage you to frequently review this Agreement to ensure you understand the
prevailing terms and conditions.
2. ELIGIBILITY
2.1 To be eligible to use any of the Services, the following conditions must be satisfied at all times:
(a) you are an individual, legal person or other organization with full legal capacity and
authority to (i) access and use the Services, and (ii) enter into and deliver, and perform
(i) our Safeguarding and Risk Disclosure Statement; and
(ii) our Privacy Policy.
1.2 Inconsistency. In the event of any inconsistency between any of the terms of this Agreement,
unless expressly stated otherwise, such inconsistency shall be resolved in the following order
of priority:
(a) any document made available by us that amends, supplements, and/or replaces any
of the standard terms and conditions of this Agreement;
(b) any document that is incorporated by reference into this Agreement;
(c) the Schedules; and
(d) the main body of this Agreement.
1.3 Variations to this Agreement.
(a) We reserve the right, at our sole and absolute discretion, to amend, supplement or
replace any part of this Agreement at any time. You agree to dispense with any
requirement to provide fresh consideration for us to amend, supplement or replace any
part of this Agreement at any time.
(b) We will endeavour to provide you with notice of any changes by: (i) publishing the
revised Agreement on our Platform and/or Website; or (ii) notifying you directly of such
changes. However, we may not always be able to provide you with prior notice.
(c) Any changes to this Agreement will be effective immediately upon the date and time
stated in our publication or notice, subject to Applicable Laws. If no effective date and
time is stated, such changes shall be effective immediately upon the earlier of: (i) the
time of publication on the Platform and/or Website; or (ii) at the time of transmission of
the notification to you.
(d) Your continued maintenance of the Account and/or use of the Services acts as your
acceptance of the revised Agreement. If you do not agree to any changes to this
Agreement, please immediately terminate your Account and cease using the Services.
We encourage you to frequently review this Agreement to ensure you understand the
prevailing terms and conditions.
2. ELIGIBILITY
2.1 To be eligible to use any of the Services, the following conditions must be satisfied at all times:
(a) you are an individual, legal person or other organization with full legal capacity and
authority to (i) access and use the Services, and (ii) enter into and deliver, and perform
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